Warranty and Support
At Baani Audio, we are committed to ensuring your product satisfaction. Our warranty and service policies are designed to provide you with peace of mind and support in the unlikely event that you encounter any issues with your purchase. Please review the following information regarding our warranty coverage and service procedures:
Limited Warranty Coverage:
1. Product Coverage: Our warranty covers defects in materials and workmanship for a specified period from the date of purchase, as indicated in the product documentation.
2. Scope of Coverage: The warranty applies to manufacturing defects and does not cover damages resulting from misuse, neglect, accidents, or unauthorised modifications.
3. Proof of Purchase: To be eligible for warranty service, you must provide proof of purchase, such as a sales receipt or order confirmation.
4. Warranty Claims: If you believe your product is experiencing an issue covered by the warranty, please contact our customer service team promptly. We will assess the situation and assist accordingly.
Service Procedures:
1. Customer Support: Our knowledgeable and friendly customer support team is available to assist you with any inquiries or concerns you may have regarding your Baani Audio product.
2. Troubleshooting: Before initiating a warranty claim, we recommend troubleshooting the issue with the help of our online resources or guidance from our support staff. Many common issues can be resolved quickly and easily.
3. Return Authorization: For products that need to be returned for repair or replacement, we will provide you with a return authorization number and instructions for sending the item back to us safely.
4. Timely Resolution: We strive to address warranty claims and service requests promptly to minimize any inconvenience to our customers. Our goal is to ensure that you receive the assistance you need promptly.
Contact Us:
If you have any questions about our warranty coverage or service procedures, please don't hesitate to reach out to us. You can contact our customer support team via phone, email.
Feel free to drop us a line at Baani Audio – your go-to spot for all things audio.
Email: support@baaniaudio.com
Phone: +(91) 9810319214
Thank you for choosing Baani Audio. We appreciate your trust in our products, and we're here to support you every step of the way.